Funds Deposit & Withdrawal

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FUND DEPOSIT

For cheque deposit

• 1. For client’s cheque deposit, the fund will be considered as a valid deposit after the cheque is cleared. Clients are suggested to arrange the cheque deposit earlier.
• 2. After deposit, clients must provide the image of the cheque (the name of the client must be clearly shown) either by fax (852) 2613 2700 or email to cs@isrsecurities.com and state your customer account number and your name, together with the deposit advice for our verification of the deposit and the information of the depositor.

For bank transfer

• Regardless the client deposit through bank counter, ATM or other methods, clients must provide a valid proof of the deposit (e.g. bank deposit advice) to us, either by fax (852) 2613 2700 or email to cs@isrsecurities.com and state your customer account number and your name, for verification of such deposit and the depositor.

For any other enquiries, clients may contact our Settlement Department at (852) 2613 2711.

FUND WITHDRAWAL

For fund withdrawal (withdrawal is only allowed to the assigned bank account), you may contact our Settlement Department in any of the following methods:

• 1. Download Fund Withdrawal / Deposit Form

  Please download the Fund Withdrawal / Deposit Form from the website of ISR Securities, complete and return either by fax (852) 2613 2700 or email to cs@isrsecurities.com, and contact our Settlement Department at (852) 2613 2711 for confirmation.

• 2. Telephone Notification

  Please contact our customer service hotline at (852) 2613 2788 to place a fund withdrawal instruction to our Settlement Department during office hours.

Payment Method	Processing Time	Charges
Cheque (Default)	Withdrawal instruction received before the cut-off time will be handled on the same day; all withdrawal instructions received thereafter will be handled on the next trading day.	Free of charge
Transfer / CHATS (Handled on request)	Withdrawal instruction received before the cut-off time will be handled on the same day; all withdrawal instructions received thereafter will be handled on the next trading day. (Schedule of fund credited to recipient’s account has no guarantee)	Refer to our Fees & Charges Schedule plus bank’s charges applied
Overseas remittance (Handled on request)	Withdrawal instruction received before the cut-off time will be handled on the same day; all withdrawal instructions received thereafter will be handled on the next trading day. (Schedule of fund credited to recipient’s account has no guarantee)	Refer to our Fees & Charges Schedule plus bank’s charges applied
Remarks: The cut-off time for placing the withdrawal instruction is 10:30 a.m. on each trading day. All withdrawal instructions received by Settlement Department after 10:30 a.m. on each trading day will be considered as withdrawal on the following trading day.